Cancellation Right

Cancellation Policy

1. Right of Revocation
You may cancel your contract in writing (e.g., letter, facsimile, e-mail) within 14 days without stating any grounds or – if you have received the merchandise before the expiry of this period – by returning the item. The period shall commence upon receiving this notification in writing, however, not prior to the delivery of the merchandise to the recipient (in case of recurring delivery of similar goods, not prior to the first part delivery) and equally not before the fulfilment of our duties to furnish information pursuant to section 246 para. 2 EGBGB (Introductory Law to the German Civil Code) in conjunction with sections 1 para. 1 and 2 EGBGB, as well as our duties pursuant to section 312g para. 1 clause 1 BGB in conjunction with section 246 para. 3 EGBGB. The deadline is deemed to have been observed if the notice of revocation or the item have been dispatched on time.
The notice of revocation must be sent to:
Skypak GmbH
Peter Jorge Fischer
Grethenstraße 21
D-50739 Cologne

2. Consequences of Revocation
In case of effective revocation, the mutually received services are to be granted back and any benefits that may have been accrued (e.g. interest) shall be paid back. If the received services/goods can only be returned in deteriorated condition in full or in part, you may be obliged to pay compensation accordingly. This shall not apply if the deterioration is only due to examination of the merchandise, such as would be possible when buying something in an actual shop. Moreover, you can avoid having to pay compensation for any deterioration of the goods caused by the intended use, by not acting as owner of the goods and by avoiding anything that can lead to a deteriorated condition. Items that can be sent as a parcel are returned at our risk. You shall have to bear the regular costs of return. Obligations for the reimbursement of payments must be fulfilled within 30 days. For you, this period begins on the day you send your revocation or the goods and for us, it begins upon receipt.

End of Cancellation Policy

3. Exceptions
The right of revocation does not apply to goods that were produced according to customer specifications or to goods that unmistakably adapted to personal requirements.